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I cannot start or hear a Dot call

Check pause state, microphone access and audio output.

1 min readLast edited
  1. Resume the Dot if it is paused.
  2. Use the phone icon in its chat header or Call from the profile.
  3. Allow microphone access in the browser and device settings, and check your selected microphone.
  4. If the call starts but you cannot hear it, check the device volume, audio output and whether the browser tab is muted.
  5. End the call, refresh and try again if needed. Report the error and device/browser if it continues.