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My payment failed or was declined

Read the payment result before submitting again.

1 min readLast edited
  1. Check the error shown at checkout and complete any card verification your bank requests.
  2. Check the card details, expiry and billing information you entered.
  3. If the bank declined the payment, contact the card issuer or try another payment method.
  4. If the page froze or the result is unclear, check Billing, receipts and the bank transaction before trying another payment.
  5. If it remains unresolved, send private support the error, time and invoice or receipt reference.