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My microphone, voice or dictation is not working

Check the feature setting and browser permission.

1 min readLast edited
  1. For voice calls, enable Voice in Settings → Personalization. For speech-to-text, check Enable dictation in Settings → Voice.
  2. Allow microphone access for Onecord in the browser and operating system, then check your selected input device.
  3. For Home voice mode, use an empty composer with no attachments and check that your plan supports it. For a Dot call, use its phone control and Resume if paused.
  4. If there is no sound, check the device output, volume and tab mute setting.
  5. Refresh and retry after changing permissions. Report the error, device and browser if it continues.