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My bot goes offline after running

Check the runtime mode, allowance and latest error.

1 min readLast edited
  1. Open the connected bot’s dashboard with the panel button and check status, Uptime left and any visible error.
  2. If the allowance or paid hosting entitlement has ended, review the current plan and remaining allowance before starting again.
  3. If the bot was running in a local/browser test, closing the browser or suspending the tab can stop that test. A hosted run has a separate lifecycle.
  4. Correct a shown code error through the connected conversation. For changed credentials, use Connect Bot with the same application’s current values.
  5. If the bot stopped unexpectedly and still has allowance, use Start bot once and inspect the result. Contact support for persistent platform errors.